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ON-DEMAND WEBINAR
DURATION: 25 min
DATE: Sept 24, 2020
Guest speaker Lori Arce joins us to share JM&A Group’s experience implementing our new GAP Claim Consumer and Lender Portal. Learn about this powerful add-on as we run through its exciting features.
CEO
A seasoned executive in the industry, Mark has dedicated 30+ years to developing software administration systems. He specializes in using his expansive knowledge to help customers establish all phases of their extended warranty programs including sales, policy and claim administration, risk management, and offshore reinsurance within our PCRS software.
Chief Operating Officer
Responsible for the strategy and execution of the product roadmap for PCRS. This includes product vision, innovation, and development to ensure that the company satisfies customer needs. With 20+ years of industry experience and extensive knowledge of our PCRS system, Greg is able to balance the goals of our software with the business needs.
Product Owner – Claims
As the Product Owner of our Claims Administration Module, Corinne worked directly with JM&A on automating their GAP Claims process, receiving first-hand knowledge as to how the GAP Claim Consumer and Lender Portal positively impacted their business.
Director, Customer Services @ JM&A Group
A long-time member of the JM&A Group team, with 19 years of experience within the company in various capacities. Her current role as Director of Claims & Customer Service sees her responsibilities spread across multiple areas, including GAP Claims & Customer Service, Mechanical Claims Payment, and Tier 1 Customer Service.
