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Integrity Warranty Partners with PCMI to Enhance Operational Efficiency and Drive Growth

October 16, 2024Press Release
PCMI and Integrity Warranty

Implementation of PCMI’s PCRS administration software has enhanced service capabilities and operations to further expand into the used vehicle market

PCMI (Policy Claim Management International), a leading provider of administration software for automotive and consumer extended warranty and service contract markets, is pleased to announce its partnership with Integrity Warranty, a provider of vehicle service contracts for the used vehicle industry.

Integrity Warranty, known for its wide range of extended service plans—including GAP and ancillary products—has chosen PCMI’s Policy Claim and Reporting Solutions™ (PCRS) platform to help fuel its growth and scale operations. Integrity utilizes various aspects of PCRS to streamline processes, manage sales channels, and efficiently administer high-quality vehicle coverages, all of which have been pivotal in the company’s continued expansion.

PCRS offers Integrity Warranty a flexible, modular solution, enabling seamless integration of sales and operational workflows. The platform’s robust API connections further enhance operational efficiency, enabling smooth coordination across various systems.

“Partnering with PCMI has allowed us to take a significant leap forward in our ability to deliver seamless vehicle coverage solutions,” said Hutson Messer, Operations Manager at Integrity Warranty. “The flexibility and scalability of the PCRS platform have been game-changers in our efforts to expand our dealer network and offer exceptional service in the used vehicle market.”

“We are thrilled to collaborate with Integrity Warranty and provide them with our advanced PCRS platform to support their ambitious growth goals. Our goal is to empower companies like Integrity Warranty to achieve new levels of efficiency, scalability, and customer success, driving transformative results in their market.”
Mark Nagelvoort, CEO at PCMI

About PCMI

PCMI is the leading provider of technology solutions for the finance and insurance (F&I) and consumer product markets. Our modern cloud-based platform empowers third-party administrators, dealers, original equipment manufacturers, and lenders to revolutionize their extended warranty, service contract, and refund payment management. With a team of over 200 experts across our global offices, we are committed to pushing the boundaries of technology to deliver unparalleled service and innovation, ensuring our clients stay ahead in today’s rapidly evolving markets.

About Integrity Warranty

Integrity Warranty LLC was established in October 2017. As a leader in the vehicle service contract industry, Integrity Warranty has differentiated itself with exceptional customer service, industry leading vehicle eligibility guidelines, and a plethora of products and offerings to bring the comprehensive solutions to our dealer partners and customers. Recently Integrity Warranty has partnered both with a network of financial lenders to provide its dealer partners with access to a wider range of vehicle financing options as well as a program to provide a Complimentary 5-Year Maintenance Plan with every qualified vehicle service contract offered within our portfolio.

Media Contacts

PCMI:
Laura Scahill (laura.scahill@pcmicorp.com) – 847.653.6916

Integrity Warranty:
Hutson Messer (hmesser@integritywarranty.com)

Source: PRWeb