Chief Customer Officer
BORN
South Korea
FAVORITE COLOR
Red
FAVORITE FOOD
Sushi
FAVORITE MOVIE
The Proposal
FAVORITE TEAM
Kansas City Chiefs
FAVORITE TRIP
Cotswolds, England
FAVORITE SPORT
Golf
FAVORITE BOOK
Moneyball
Role at PCMI
As Chief Customer Officer, Ken is focused on driving revenue growth through a customer-first approach. This involves leading cross-functional initiatives, optimizing processes, and leveraging technology to enhance customer experiences, ensuring operational excellence. Additionally, Ken collaborates with various departments to maximize revenue retention and drive business growth.
Top Strengths
Ken naturally absorbs and analyzes information to help make better decisions. His CliftonStrengths leadership style is strategic thinking.