After seven years of success with PCMI's software in North and South America, a global automotive OEM leader has implemented the system across its European operations to further enhance efficiency throughout its international network
PCMI (Policy Claim Management International), a leading provider of software for extended warranty and service contract administration, is proud to announce that a prominent global automotive OEM leader has expanded its use of PCMI’s industry-leading Policy Claim and Reporting Solutions™ (PCRS) software across 11 countries in Europe. This milestone builds on seven years of successful collaboration in North and South America.
PCRS has been a key enabler of operational efficiency for this OEM, providing seamless administration of extended warranties and service contracts across diverse regions. Initially developed as a global platform, PCRS has now been enhanced to meet Europe’s unique regulatory requirements, including stringent data protection and security standards per GDPR. With its flexible architecture, the platform enables the OEM to accommodate varying regional selling workflows while ensuring full compliance with local regulations, languages, currencies, and sales processes. Its scalability supports seamless expansion into new markets, equipping the company with the tools needed to maintain operational excellence and sustain international growth.
PCRS technology has already proven its value in North and South America, where it has helped the OEM manage operations across multiple countries. Now, with 11 countries in Europe onboard and more on the roadmap, the company is well-positioned to continue expanding its global operations with the support of PCMI’s powerful platform.
“We’re thrilled to see our platform adopted across Europe by a global automotive OEM leader,” said Mark Nagelvoort, CEO of PCMI. “This growth reflects the adaptability of our platform to meet the unique regulatory, operational, and market needs of different regions. By ensuring compliance with European data protection and security standards, PCRS continues to provide the flexibility, scalability, and efficiency that global businesses need to thrive in diverse markets.”
As this OEM continues to expand into additional European markets, PCRS will play a critical role in ensuring compliance and optimizing operations. With plans for further growth into other international territories, PCRS remains an integral part of the company’s global strategy.
About PCMI
PCMI is the leading provider of technology solutions for the finance and insurance (F&I) and consumer product markets. Our modern cloud-based platform empowers third-party administrators, dealers, original equipment manufacturers, and lenders to revolutionize their extended warranty, service contract, and refund payment management. With a team of over 200 experts across our global offices, we are committed to pushing the boundaries of technology to deliver unparalleled service and innovation, ensuring our clients stay ahead in today’s rapidly evolving markets.
Please fill out the form on our contact page for more information or contact Laura Scahill, Director of Marketing, at laura.scahill@pcmicorp.com.